Thu Sep 3 '20 Announcement
over 3 years ago
– Thu, Sep 03, 2020 at 01:10:42 PM
Dear Backers,
Hope you are enjoying your summer (or winter if you live in Australia)! Sorry for the long wait since our last update. We are on our 5th and the last iteration of the product and everything is coming together Very Well! We are experiencing a little delay because of the design reiteration process. We sincerely apologize for any inconvenience this delay would cause you! I will explain where we are and the reason for this delay in this update.
Functional Unit Testing
We last shared with you that we have received the non-functional unit from the factory to check the overall product aesthetic. We improved the design and shared with you the changes. Three weeks ago, we received a functional unit and did a variety of testing to make sure the product meets all the specifications. We are very happy with the testing results. Below is a short summary
- The output of USB-C, Qi-wireless charging, Apple Watch and Built-in cables met our specifications.
- The input 18W for regular use and 30W for pass-through charging met our specifications.
- Battery capacity met our expectations
- The recharging time is accurate, 3.5 hours or less from 0-100%
- The suction cups quality exceeded our expectations - very strong and stable.
Things Needed to Improve for the Last Iteration
Although we are very happy with this unit we received, we still identified three things we have to fix before we move to full mass production. These will be the last changes we make!
For the past three weeks, we have worked with the factory and provided solutions to the following
- Need easier access to the built-in cables
Currently, the built-in cables are not easy to pull out. This would be inconvenient for users who use built-in cables a lot. After discussing with the factory, we decided to make the handles of the built-in cables slightly bigger.
- Accident shut-off of the Qi-wireless charging port due to firmware error
We have solved the issue by debugging the firmware and validated in the PCBA
- Need to Calibrate the battery percentage indicator. Current not accurate, need to change the firmware
We did a detailed battery percentage calibration process and eliminated the problem
We will receive hopefully the last iteration of the functional unit on Monday. We expect this unit to have solved all the issues we identified so we can start mass production next week.
Delay and Reasons for Delay
This being said, we are very sorry to announce that we are going to have an additional 21-30 day delay. We apologize for the one month delay due to our planning!
First of all, Lang and I were supposed to travel to Shenzhen to oversee manufacturing, but because of the global pandemic, we couldn’t leave the US. The solution we came up with was to ask the factory to send us each product iteration. We approve every step before they move to the next stage. Waiting for products to be shipped to the US took longer than we anticipated.
Also, to create the best product we could ever come up with, we decided to have additional iteration and we want to receive the additional sample before we give the factory the final go-ahead.
We sincerely apologize again for the delay. I’m hopeful that all the iterations will be worth it. We don’t want to deliver a mediocre product so please stay with us for just a little bit longer!
If you have any question or concern, please email us at [email protected]
Best Regards,
Just Simple Team